Please select your UK size when ordering and we will send you the respective BLOCH size as indicated by our size guide. Regarding width fittings: B = narrow, C = medium, D = wide. For a wider width foot we recommend purchasing a half to a full size up to allow additional width in the shoe.
Delivery:
Free Shipping on Orders over £55
Standard shipping £4.95
For complete details regarding delivery please click here.
Returns:
All returns must be logged in our returns portal and sent back with the completed returns form in the package. You will receive a shipping label which can be downloaded and printed or a QR code which can be given to your local post office, who will print the label for you.
We charge a flat fee of £3.00 per order for all returns. This will automatically be deducted from your refund amount.
Refunds:
We offer refunds on all merchandise that is returned in a shelf ready condition with tags in place. This excludes tights & underwear which are non-returnable for hygiene reasons. Any soiled merchandise (deodorant marks etc) will be returned to the sender and refunds will not be honoured.
We do not offer exchanges at this time.
If you would like information on how to make a return through our returns portal, please click here.
